GENERAL TERMS AND CONDITIONS OF USE
We welcome you to the website of E-VIGNETTES.COM, the service that allows you to purchase vignettes in the electronic system, in the countries indicated on our website.
This document is a contract between you (hereinafter "you" or "Customer" and its derivatives), visitor and potential Customer of the site available at the URL www.e-vignettes.com and the company Budweb sp. z o. o., with its seat in Cracow, Barska 7/2 street, registered in National Court Register under the number KRS: 0000518592, Tax ID number (NIP): 6762478097 hereinafter : « BUDWEB »).
Acceptance of conditions and policies of the Service
We inform you that, for legal reasons, we archive the electronic documents on which the purchases are formalized, keeping them secret at the same time. You will be able to access these documents at any time by writing your request in this way to the following e-mail address: [email protected]
The Service and its functionalities
Through the Service, we provide our Customers the opportunity to register their cars in the system of given country, enabling them to enter with their vehicles, which number plates they provide us while buying our product, on the territory of chosen country. By providing us all the necessary information, we register Customer’s car in appropriate register. Due to technical reasons, registration of the vignette in the online system may take up to several hours, which should be calculated on the side of Customer, before entering in foreign country.
We are private entity, we do not act on behalf of the administration of the countries in which we sell vignettes. We don’t have an exclusive license or other rights granting us the exclusive right to register vignettes in the ICT systems of the countries indicated on our website. The price of the vignettes sold via our website includes the price of the administrative fee for registering the vignette in the ICT system and the Store's margin for sales, transaction processing and registration.
The Customer pays for the chosen vignette electronically, with credit card, or by using transfer payment when finishing an order (we provide our Customers with PayPal payments).
In the case of a highway sticker purchase, a successful payment alone does not automatically grant a right to use the highway. If our Customer doesn’t receive receipt containing a vignette ID to his e-mail address or it does not appear in his web browser after a successful purchase, Customer should contact us to ensure that the vignette has been successfully registered and he is allowed to enter in the given coutry.
If the Customer enters the toll roads without a valid road use authorization, he risks penalisation. In sucha a Case, BUDWEB cannot remain responsible for such situation.
In very rare cases it may happen that the order amount gets deducted by our payment processor without a successful vignette purchase. In this case we need 3 working days to investigate the issue. The amount will be credited back to your account according to our payment processor's general Terms of Service.
All of our Clients declare having reached maturity and having the necessary legal capacity to conclude the purchase contract (acceptance of the General Conditions of Use which regularize the legal and factual situation between the Customer and our Service) on our website.
Subscription made on behalf of an enterprise is equivalent to the recognition of having the necessary authorization to express the declarations of intent on behalf of the said company and to represent it in relations with our Service.
By creating all the computer systems on the website of our Service, we rely on the data you provide us. Therefore, you declare that all the information you provide to access the Service, before and during its use, is true, complete and accurate.
Intelectual and industrial property
Texts, software, logos and content found on the Service's website (data, videos, images, computer codes, other) may be protected by an intellectual property right (a copyright or a trademark) that we own, licensed or use in respect of the law in force.
Any modification, reproduction, duplication, copy, distribution, sale, resale and other forms of exploitation for commercial purposes or equivalent of the Service (ie any operation to access the source code of the website of our Service, its database or any element likely to be protected by an intellectual property right, as well as to reproduce, represent, distribute or use the protected elements) without prior written authorization from us, are prohibited.
Only the rights of access to the website of the Service and the rights to use its features are recognized. For any other use of the content of the Service, you need our prior written consent.
Personal data and the security of the Service
We are committed to remedying and implementing timely corrective actions to correct a potential security breach as soon as possible.
You undertake to inform us, immediately and through the email available on our website, of any situation that may lead to the usurpation of the identity of any user of our Service and any breach of the security of the Service.
We are committed to implementing our best means, without being subject to any obligation of result, in order to provide our Clients with all the functionality of the Service with due diligence. However, we cannot be held responsible for damages that may result from accessing the service provided to our Clients: they use its features and the information therein under their sole responsibility.
We are implementing our best efforts to put and maintain online as many features as possible. In any case, and without prejudice to any clause of the General Conditions of Use and other documents on our site, by which you are bound, limiting our liability, the liability that we may incur is expressly limited to the direct and proven damages that you would have suffered from our cause.
Prices and taxes
The prices of the products offered on the website of our Service are indicated in euros (€), with the Value Added Tax (VAT) in effect at the time of purchase, indicated on the price of the products. It may happen that, depending on your country of residence or the condition or circumstances in which you are acting, you may be exempt from this tax. Our Customers being exempt from the VAT tax, should send us the message to the e-mail address indicated on our website which will allow us to perform all the formalities to change the final price of their purchase.
The following behaviors are strictly prohibited and may give rise to any action in order to repair any damage caused, including the termination of any contract that binds us with the Client, referring to the behaviors in question:
1. any intrusion or attempted intrusion into our system,
2. any breach of the security and authentication measures,
3. any misuse of system resources on the Service's website,
4. any action likely to impose a disproportionate burden on our infrastructures,
5. any behavior likely to suspend, interrupt, slow down or prevent access to the Service,
6. any act likely to affect our financial rights and commercial or moral interests of our Service as well as to those of the users of the Service.
We reserve the right to take any appropriate action in the event of a breach of any of the provisions of the present paragraph or the present document in general, as well as other documents and policies that you can find on the Service's website by dispositions of which our Clients are legally obliged or more generally - any violation of the laws and legal regulations.
It is possible for all our Customers to make online payment for the service acquired, by credit or debit card. Therefore, we inform you that any transaction you make on the website of our Service is made by secure payment method, using SSL technology which allows us to guarantee the security of data transmission.
Right of withdrawal and refunds
Given the type of service we provide, the right of withdrawal and refunds shall not apply. However, given our Customer-friendly attitude, we allow our Customers to get refund in case of such necessity on their side. The case shall however be justified if BUDWEB is not binded by generally applicable law to refund Customer.
Validity of offers, updates
We reserve the right to change the prices visible on our website without notice but only within the limits of the law in force. This is based on the price of services on the market and allows us to update them in order to make the changes allowing us to maintain competitiveness and adapt our services to the expenses necessary for the proper functioning of the services we offer, that are available to our Clients.
Claims and actions arising from the contract
We are always willing to consider an amicable solution before any legal action. In this regard and in accordance with applicable regulations, we inform about the existence of a European online dispute resolution platform which facilitates the out-of-court settlement of such disputes for contracts also concluded online between consumers and service providers.
The service in question is available on the following website: http://ec.europa.eu/odr.
If any clause included in this document is declared, in whole or in part, invalid or ineffective, it will only affect that provision or the part declared invalid or ineffective. In such a case, any other provision of the GTUs remain valid and bind all the Customers of the Service.
Customer service, entry into force
For any clarification, incident or claim, you can contact us by:
E-mail address: [email protected]
Postal address: Cracow, Barska 7/2 street, POLAND